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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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R Heatly

June 12, 2025

5  out of  5
rating by R Heatly
"Ashley and the entire Chad Wagner Team are as good as it gets!! Great communication, advice and are such a breeze to take care of whatever you may need!"
We responded:
"Advising our customers about their risks and coverages is our most important goal. Thank you for the 5-Star review. "
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Rebekah Cisler

June 11, 2025

5  out of  5
rating by Rebekah Cisler
"As a real estate professional assisting clients with their most expensive asset, I can always rely on Ashley Bond to respond promptly and professionally. Her knowledge and expertise have even helped save home deals for my clients. She’s a trusted partner I can count on.She is our go to, to ensure our clients are in trusted hands!"
We responded:
"Thank you for the great review"
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Erin Newman

June 11, 2025

5  out of  5
rating by Erin Newman
"Caroline went above and beyond to help me get the best rate on car and renters insurance. She explained everything thoroughly and was so helpful! Thank you Caroline!!"
We responded:
"Thank you for the compliment. Yes, my team's goal is to make sure you understand coverages."
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Megan Wilkerson

June 11, 2025

5  out of  5
rating by Megan Wilkerson
"Caroline Parris Went above and beyond to help me in my time of need. She listened while I sobbed on the phone over my claim. She not only gained a client for life. But a friend."
We responded:
"Yes, sometimes vehicle accidents can be emotional. My team tries to walk our customers through the process and guide you as much as we can. Thank you for the kind words. "
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Lauren Oliver

June 8, 2025

5  out of  5
rating by Lauren Oliver
"Friendly staff. Actually an enjoyable experience! Would highly recommend to anyone. They do it all. And the discounts are substantial if you have things bundled…like car, home, life insurance, etc. Do it right and do it right here!"
We responded:
"Thank you for the compliment"
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Keshia Stevenson

April 15, 2025

5  out of  5
rating by Keshia Stevenson
""The staff at this insurance office are all incredibly helpful and professional. They took the time to explain everything clearly and made the entire process smooth and stress-free. Their customer service truly stands out—I felt valued and well taken care of. Highly recommend!""
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Kaylie Stapleton

April 15, 2025

5  out of  5
rating by Kaylie Stapleton
"Best office ever! Ashley is always so very helpful to myself, my partner, and our family!"
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Wangari Young

April 3, 2025

3  out of  5
rating by Wangari Young
"Ashley and Terry are very kind and helpful. But I feel that my rates could be better."
We responded:
"Thank you for complimenting my team. Call our office to review the coverages you have and discounts."
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Michael Smith

April 1, 2025

5  out of  5
rating by Michael Smith
"The absolute best insurance agency I've ever had the pleasure of working with. Everyone there will go out of their way to make you feel important and take care of your needs. Hands down, Ashley who works at this agency is the best insurance agent I've ever dealt with. She ALWAYS goes above and beyond to make sure anything I need is taken care of. Could not be more pleased to be a part of Chad Wagner - State Farm."
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Cortina “Chef Cortina” Walker

March 28, 2025

5  out of  5
rating by Cortina “Chef Cortina” Walker
"Love them🤎 always leave satisfied"
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Amy Snyder

March 28, 2025

5  out of  5
rating by Amy Snyder
"We moved last year to SC. We have been with State Farm for over 40 years and wanted to continue. We found this office and by far they are the best agents we have ever had. Caroline is amazing she’s gone above and beyond many times. So helpful. Grace too! All of the staff we have worked with are just wonderful. Highly recommend!"
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Chrystal McCann

March 26, 2025

5  out of  5
rating by Chrystal McCann
"Thanks to Ashley she just made my day. Great price. Awesome Customer service. I really appreciate it."
We responded:
"Thank you for the 5 -Star review. We appreciate feedback from our customers. Protecting you and your family is what insurance is about."
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Keianna

March 25, 2025

5  out of  5
rating by Keianna
"Loved Caroline an Ashley very helpful"
We responded:
"Thank you for complimenting the Team. We want our customers to have the best experience possible. "
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Gary Anderson

January 26, 2025

1  out of  5
rating by Gary Anderson
"Good agent, just too expensive."
We responded:
"Insurance rates are determined by many factors. Please call the office to review your policies, coverages and discounts. "
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Lisa Rice

January 20, 2025

5  out of  5
rating by Lisa Rice
"Everyone is so surprising nice. Love the atmosphere in the office."
We responded:
"Thank you Lisa! We want to make our policyholders feel informed and comfortable."
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cj brown

December 6, 2024

1  out of  5
rating by cj brown
"U pay them for service and they still cancel you they full of shit go somewhere else not state farm"
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Debbie Dill

November 17, 2024

5  out of  5
rating by Debbie Dill
"Chad and his team have always provided excellent service but when Hurricane Helene came through, we were even more thankful we were working with them. Their quick responses and detailed answers help make what could have been a difficult situation very manageable. We appreciate their expertise and helping to get our home repairs resolved fully and quickly."
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Jessica Young

November 15, 2024

5  out of  5
rating by Jessica Young
"The best‼️ Terre always go above and beyond to assist me. Very professional‼️"
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Joshua Pruitt

November 13, 2024

5  out of  5
rating by Joshua Pruitt
"Excellent service and insurance prices. The have all of my business!!!!!!"
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Stephen Grommer

November 12, 2024

5  out of  5
rating by Stephen Grommer
"Chad and his team are very helpful and explained everything very well. We had a claim from hurricane helene which went through without any issues. Ashley Bond took care of helping us get signed up and made the process as painless as possible."
We responded:
"Thank you for the 5 Star review. "
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Ashley Grommer

November 12, 2024

5  out of  5
rating by Ashley Grommer
"The best people! They are very attentive and answer all of your questions. We work with Ashley and she is an absolute sweetheart and very organized."
We responded:
"Thank you for the kind review. Yes, my team is glad to help with any insurance questions you may have. "
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Candace Pruitt

April 11, 2024

5  out of  5
rating by Candace Pruitt
"I recently switched to State Farm from another company. Caroline Parris was extremely helpful! She was patient with me & my many questions. She was always available to talk with me & explained everything to me for new life insurance policies & car insurance."
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Stan Mavroftas

April 10, 2024

1  out of  5
rating by Stan Mavroftas
"This review is because this company has continued to harass me with phone calls ...even after I told them to cease all calls. This was well documented . I advised them I would file a complaint with the insurance commissioner if calls are not stopped. There rep Caroline was very rude by hanging up on me...because she didn't like my complaint. Too bad."
We responded:
"Please give me a call to discuss."
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Sheila Cain

March 9, 2024

5  out of  5
rating by Sheila Cain
"The best customer service ever.. love them all!!!!"
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Email

January 18, 2024

5  out of  5
rating by Email
"Ashley is awesome! She made getting life insurance for my family a breeze."