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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Keshia Stevenson

April 15, 2025

5  out of  5
rating by Keshia Stevenson
""The staff at this insurance office are all incredibly helpful and professional. They took the time to explain everything clearly and made the entire process smooth and stress-free. Their customer service truly stands out—I felt valued and well taken care of. Highly recommend!""
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Kaylie Stapleton

April 15, 2025

5  out of  5
rating by Kaylie Stapleton
"Best office ever! Ashley is always so very helpful to myself, my partner, and our family!"
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Wangari Young

April 3, 2025

3  out of  5
rating by Wangari Young
"Ashley and Terry are very kind and helpful. But I feel that my rates could be better."
We responded:
"Thank you for complimenting my team. Call our office to review the coverages you have and discounts."
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Michael Smith

April 1, 2025

5  out of  5
rating by Michael Smith
"The absolute best insurance agency I've ever had the pleasure of working with. Everyone there will go out of their way to make you feel important and take care of your needs. Hands down, Ashley who works at this agency is the best insurance agent I've ever dealt with. She ALWAYS goes above and beyond to make sure anything I need is taken care of. Could not be more pleased to be a part of Chad Wagner - State Farm."
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Cortina “Chef Cortina” Walker

March 28, 2025

5  out of  5
rating by Cortina “Chef Cortina” Walker
"Love them🤎 always leave satisfied"
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Amy Snyder

March 28, 2025

5  out of  5
rating by Amy Snyder
"We moved last year to SC. We have been with State Farm for over 40 years and wanted to continue. We found this office and by far they are the best agents we have ever had. Caroline is amazing she’s gone above and beyond many times. So helpful. Grace too! All of the staff we have worked with are just wonderful. Highly recommend!"
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Chrystal McCann

March 26, 2025

5  out of  5
rating by Chrystal McCann
"Thanks to Ashley she just made my day. Great price. Awesome Customer service. I really appreciate it."
We responded:
"Thank you for the 5 -Star review. We appreciate feedback from our customers. Protecting you and your family is what insurance is about."
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Keianna

March 25, 2025

5  out of  5
rating by Keianna
"Loved Caroline an Ashley very helpful"
We responded:
"Thank you for complimenting the Team. We want our customers to have the best experience possible. "
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Gary Anderson

January 26, 2025

1  out of  5
rating by Gary Anderson
"Good agent, just too expensive."
We responded:
"Insurance rates are determined by many factors. Please call the office to review your policies, coverages and discounts. "
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Lisa Rice

January 20, 2025

5  out of  5
rating by Lisa Rice
"Everyone is so surprising nice. Love the atmosphere in the office."
We responded:
"Thank you Lisa! We want to make our policyholders feel informed and comfortable."
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cj brown

December 6, 2024

1  out of  5
rating by cj brown
"U pay them for service and they still cancel you they full of shit go somewhere else not state farm"
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Debbie Dill

November 17, 2024

5  out of  5
rating by Debbie Dill
"Chad and his team have always provided excellent service but when Hurricane Helene came through, we were even more thankful we were working with them. Their quick responses and detailed answers help make what could have been a difficult situation very manageable. We appreciate their expertise and helping to get our home repairs resolved fully and quickly."
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Jessica Young

November 15, 2024

5  out of  5
rating by Jessica Young
"The best‼️ Terre always go above and beyond to assist me. Very professional‼️"
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Joshua Pruitt

November 13, 2024

5  out of  5
rating by Joshua Pruitt
"Excellent service and insurance prices. The have all of my business!!!!!!"
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Stephen Grommer

November 12, 2024

5  out of  5
rating by Stephen Grommer
"Chad and his team are very helpful and explained everything very well. We had a claim from hurricane helene which went through without any issues. Ashley Bond took care of helping us get signed up and made the process as painless as possible."
We responded:
"Thank you for the 5 Star review. "
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Ashley Grommer

November 12, 2024

5  out of  5
rating by Ashley Grommer
"The best people! They are very attentive and answer all of your questions. We work with Ashley and she is an absolute sweetheart and very organized."
We responded:
"Thank you for the kind review. Yes, my team is glad to help with any insurance questions you may have. "
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Candace Pruitt

April 11, 2024

5  out of  5
rating by Candace Pruitt
"I recently switched to State Farm from another company. Caroline Parris was extremely helpful! She was patient with me & my many questions. She was always available to talk with me & explained everything to me for new life insurance policies & car insurance."
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Stan Mavroftas

April 10, 2024

1  out of  5
rating by Stan Mavroftas
"This review is because this company has continued to harass me with phone calls ...even after I told them to cease all calls. This was well documented . I advised them I would file a complaint with the insurance commissioner if calls are not stopped. There rep Caroline was very rude by hanging up on me...because she didn't like my complaint. Too bad."
We responded:
"Please give me a call to discuss."
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Sheila Cain

March 9, 2024

5  out of  5
rating by Sheila Cain
"The best customer service ever.. love them all!!!!"
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Email

January 18, 2024

5  out of  5
rating by Email
"Ashley is awesome! She made getting life insurance for my family a breeze."
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Mulli Bar

January 11, 2024

5  out of  5
rating by Mulli Bar
"I've been a faithful customer of State Farm for 20 wonderful years! Throughout this time, I've been incredibly lucky to have Terre as my dedicated point of contact. Let me tell you, she goes above and beyond to ensure her clients' best interests are taken care of. She treats everyone like family and genuinely cares about their well-being. I can't stress enough how much I appreciate her. Thanks to Terre, I now have the life insurance I've always needed. I only wish I had met her 40 years ago! Working with her is an absolute blessing. It's people like Terre that make this world a much brighter and happier place. Terre and Chad, thank you for assembling such an exceptional team and providing outstanding customer service."
We responded:
"Thank you for the compliments. I am blessed to have such a wonderful team. Our goal is to place our customer's needs first."
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Terry McMahan

January 9, 2024

5  out of  5
rating by Terry McMahan
"Always a pleasure to talk to our agent Terri Mullinex.....she makes us feel like family, no matter what the conversation is about. I know the insurance industry is not an easy one to work in, but she goes out of her way to try to make any situation the best it can possibly be. I truly appreciate the friendship and the concern she has for my family...."
We responded:
"Thank you for those kind words. I am fortunate to have a lot of insurance experience in my office. "
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Jerry Daniel

December 31, 2023

1  out of  5
rating by Jerry Daniel
"This company is the worst! They held up my payments because I wanted to cancel my insurance with them. Ashley and Chad worked together to keep my payments in limbo! But it’s cool; people will see the crooks that you are, and business will be bad!"
We responded:
"I apologize for the delay in your refund. Please call me and I can explain in further detail. "
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Sandy Brown

November 29, 2023

5  out of  5
rating by Sandy Brown
"I appreciate the wonderful service Caroline Parris with Chad Wagner State Farm Insurance gave me with my Insurance Policy. Great Job!"
We responded:
"As you know she is outstanding. Outstanding service is our main priority. Thank you for the kind words. "
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Craig Parris

November 29, 2023

5  out of  5
rating by Craig Parris
"Chad and his entire team were great to work with, and made my insurance transition a breeze. Hands down the best agency around!!! Highly Recommend"
We responded:
"Thank you, Craig! My team is outstanding, and we work hard to make it easy for people move their coverage to State Farm."